Certificate IV in Business

*Description: Course code BSB40215

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Related occupations

The following occupations relate to this qualification.


Analysts collect and analyse business and marketing data to determine trends, and to provide guidance for future business direction. They create and maintain databases; prepare reports or spreadsheets based on their findings; and identify and extract relevant data from large databases according to company requests or problem briefs.

Office Administrator

Office Administrators carry out administrative tasks to ensure the smooth running of an office. They may lead and develop teams of staff, establish business networks, coordinate business resources, report on financial performance and implement customer service strategies.

Personal Assistant

Personal Assistants carry out liaison, coordination and organisational tasks to support managers and professionals. They deal with operational matters; research and prepare reports, briefing notes, memoranda and correspondence; carry out secretarial duties; maintain appointment diaries and make travel arrangements. They may supervise secretarial and clerical staff.

Related industry sectors

The following industry sectors relate to this qualification.

Business Administration

This sector covers the establishment and maintenance of procedures, records, and regulations for commercial activities. For qualifications relating to specific aspects of business administration, use the headings Governance, Human Resource Management, Occupational Health & Safety, Purchasing and Procurement, Quality Auditing, or Recordkeeping.

Ground Operations

This sector covers the provision of non-inflight services to air transport, including baggage handling, refuelling, and customer administration.


This sector covers the planning, organising and management of the flow of goods between the point of origin and the point of sale.

Public Administration

This sector covers the organization of government policies and programmes which are carried out by public servants at all levels of government.

Warehousing and Storage

This sector covers the provision of storage for goods or merchandise prior to their use, distribution, or sale. These facilities take responsibility for storing the goods and keeping them secure.

Entry requirements


Course format

The course will consist of completion and assessment of 10 x units of competency

*Information from the My Skills website: http://www.myskills.gov.au/courses/details?Code=BSB40215