Certificate IV in Human Resources

*Description: Course code BSB41015

This qualification is suitable for individuals working in a range of human resources management positions. Job roles could include human resources assistants, human resources coordinators, human resources administrators and payroll officers.

Workplace responsibilities would be determined at a workplace level. Some smaller business may require employees to work across all aspects of human resources. In larger companies, individuals may just have responsibility for a singular aspect of human resources such as remuneration.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Related occupations

The following occupations relate to this qualification.

Human resources assistant/administrator

Human resources coordinator

Individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focused on discrete human resources functions, such as remuneration, workforce planning or human resources information systems.

Human Resources Officer

Human Resources Officers help recruit personnel, and administer human resources systems and services. Their duties include payroll processing, workforce planning and training, and maintaining human resources records and databases.

Related industry sectors

The following industry sectors relate to this qualification.

Advertising and Marketing

This sector covers activities related to bringing a product (or service) to the attention of potential and current customers, and meeting the needs of customers.

Business Administration

This sector covers the establishment and maintenance of procedures, records, and regulations for commercial activities. For qualifications relating to specific aspects of business administration, use the headings Governance, Human Resource Management, Occupational Health & Safety, Purchasing and Procurement, Quality Auditing, or Recordkeeping.

Community Services

This sector covers a range of social support services, including children's and youth services, aged care assistance, disability services and counselling. For qualifications relating to specific aspects of community services, use the headings Advice and Counselling, Aged Care and Disability, Alcohol and Other Drugs, Child Protection, Children's Services, Community Services Management, Employment Services, Juvenile Justice, Mental Health, Social Housing, Volunteers, or Youth Work.

Customer Service

This sector covers the provision of services to customers before, during and after a purchase.

Education Administration

This sector covers a broad range of administrative competencies in an educational or school support work context.

Financial Services

This sector covers services provided by the finance industry, including conveyancing, credit management, mercantile agents and trustees. For qualifications relating to specific aspects of financial services, use the headings Accounting and Bookkeeping, Broking, Financial Planning, Insurance, Superannuation, or Workers Compensation.

Public Administration

This sector covers the organization of government policies and programmes which are carried out by public servants at all levels of government.

Retail Services

This sector covers the display and sale of new or used goods to consumers for personal or household consumption. For qualifications relating to specific aspects of retail, use the headings Community Pharmacy, Retail Management, or Wholesale Operations.

Entry requirements


Course format

The course will consist of completion and assessment of 10 x units of competency.

*information from the My Skills website: http://www.myskills.gov.au/courses/details?Code=BSB41015